Pickup & drop-off point for repairs & merchandise:
Gayfeather Fabrics
1521 Williamson Street
Madison WI 53703
(Located right next door to our former retail store) Click here for directions
Gayfeather Fabrics' hours: (Closed Sundays & Mondays); Tuesday thru Thursday 11-7; Friday 11-6; Saturday 10-5

Convenient, free off-street parking in the lot right next to Gayfeather Fabrics


Featured business in the Madison Magazine article "Quick Fix Service Guide: Our 'A' List of Service Gurus in Madison"




Do you have a working sewing machine or serger that's no longer needed? The Sewing Machine Project will find a good home with a grateful recipient.


l SERVICE / REPAIR / PARTS: SEWING MACHINES, SERGERS & VACUUM CLEANERS l
l SEWING MACHINE AND SERGER PARTS & ACCESSORIES l
l VACUUM BAGS, BELTS & PARTS l QUALITY SCISSOR & KNIFE SHARPENING l 
l
 HARD-TO-FIND OR OBSOLETE PARTS FOR RECENT, OLD & VINTAGE SEWING MACHINES l

Our pick-up & drop-off point for repairs and merchandise is at Gayfeather Fabrics, located at 1521 Williamson Street in Madison (right next door to our former retail store, which closed in 2008). All the information you need to get your repair checked in is found by scrolling down on this page to the heading "To Have Your Product Serviced / Repaired By Us:


Advantages of having your product(s) serviced / repaired here:

  • All items personally are personally serviced by owner Dave Neuenschwander, now into my 33rd year full-time (and several years part-time prior to that), with 40,000+ items personally serviced by me in our family business, established in 1954.
  • Workmanship on your repair is guaranteed for six months.
  • I don't just grab a bottle of oil to lubricate your machine. I have ten different highly-specialized oils, lubricants, solvents and greases specifically used for different areas of your machine to provide the ultimate balance of lubrication, speed, performance and smooth operation, minimizing wear and extending product life.
  • Many tens of thousands of satisfied customers spanning over a half-century in South Central Wisconsin that have been serviced by me, my dad, and the many skilled employees who worked for us since our company was founded in 1954..
  • Estimates are free - it won't cost you a dime to find out how much your repair will cost.
  • Thousands of parts in stock (and many thousands more available) for sewing machines, sergers and vacuum cleaners.
  • We welcome repairs that others have told you "isn't worth it", "can't be fixed", "can't get parts", or "it's going to cost $$$ (i.e.
    a lot more than you thought) to fix".  Unfortunately, some dealers will try and use your repair to "shift" you into buying a new product instead, or will give you the clear impression that they'd simply rather not be bothered servicing your item.

Contact Information:

Email will result in the fastest response time to your question / inquiry / request*. Email Dave by clicking here.

*I receive far more phone calls and messages than I can possibly return while still being able to keep up with repair work. I take time to check emails between repairs and typically respond at that time. Emailing insures you will get a response, and get it in a timely manner. If you still wish to contact by phone: (608) 257-2738. If you do call, note that it is not uncommon for my voice mailbox to completely fill in less than a day..


To Have Your Product Serviced / Repaired By Us:

1) Before you bring in your product (sewing machine, serger, vacuum cleaner, or scissors / knives to be sharpened): print out and complete the Repair Check-in Form.

2) Take your service item(s) to my pick-up / drop-off point: Gayfeather Fabrics, located at 1521 Williamson Street in Madison (right next door to my former retail store at 1525 Williamson Street - Click here for directions). Hours: (Closed Sundays & Mondays), Tuesday thru Thursday 11-7, Friday 11-6, Saturday 10-5. Important: Gayfeather Fabrics cannot accept sewing machines that are in cabinets. If you have a machine in a cabinet, removal and reinstallation is very simple, plus transporting your machine without the cabinet is much easier. If you need instructions on removing the machine from the cabinet, email meYou do not need to make an appointment to bring your product in for service.

3) Repair / Service Turnaround Time: 

     The current approximate turnaround time for sewing machines and sergers is between 5-6 weeks*.

     The current approximate turnaround time for vacuum cleaners is 7 days*.

*If a part or parts need to be ordered, turnaround time is extended from the above by the amount of time it takes to receive the part(s).