& drop-off point for repairs & merchandise:
1521 Williamson Street
Madison WI 53703
(Located right next door to our former retail store) Click here for directions
Gayfeather Fabrics' hours: (Closed Sundays & Mondays); Tuesday thru Thursday 11-7; Friday 11-6; Saturday 10-5
Convenient, free off-street parking in the lot right next to Gayfeather Fabrics
SERVICE / REPAIR / PARTS: SEWING MACHINES, SERGERS & VACUUM CLEANERS l
Our pick-up & drop-off point for repairs and merchandise is at Gayfeather Fabrics, located at 1521 Williamson Street in Madison (right next door to our former retail store, which closed in 2008). All the information you need to get your repair checked in is found by scrolling down on this page to the heading "To Have Your Product Serviced / Repaired By Us:"
result in the fastest response time to your question / inquiry / request*.
To Have Your Product Serviced / Repaired By Us:
1) Before you bring in your product (sewing machine, serger, vacuum cleaner, or scissors / knives to be sharpened): print out and complete the Repair Check-in Form.
2) Take your service item(s) to my pick-up / drop-off point: Gayfeather Fabrics, located at 1521 Williamson Street in Madison (right next door to my former retail store at 1525 Williamson Street - Click here for directions). Hours: (Closed Sundays & Mondays), Tuesday thru Thursday 11-7, Friday 11-6, Saturday 10-5. Important: Gayfeather Fabrics cannot accept sewing machines that are in cabinets. If you have a machine in a cabinet, removal and reinstallation is very simple, plus transporting your machine without the cabinet is much easier. If you need instructions on removing the machine from the cabinet, email me. You do not need to make an appointment to bring your product in for service.
3) Repair / Service Turnaround Time:
The current approximate turnaround time for sewing machines and sergers is between 5-6 weeks*.
The current approximate turnaround time for vacuum cleaners is 7 days*.
*If a part or parts need to be ordered, turnaround time is extended from the above by the amount of time it takes to receive the part(s).