Repairs can be dropped off / picked in one of two locations: 

Directly with Dave (in the Sun Prairie Area),
Gayfeather Fabrics
1521 Williamson Street, Madison WI 53703
Right next door to our family's former retail store (Hans' Sewing & Vacuum @ 1525 Williamson Street)
Plenty of free, convenient, off-street parking in the lot right next to Gayfeather Fabrics

Contact Me: Email:; Phone / Voicemail / Text: (608) 257-2738

Click Here for Testimonials

l Expert repairs on all makes and most models of sewing machines and sergers l
l H
ard-to-find & obsolete parts for old, classic & vintage sewing machines and sergers l
Over 3,000 instruction and service manuals available for sewing machines and sergers l
Many parts and accessories in stock (or available to order) for sewing machines and sergers l

Advantages of Having Your Product(s) Serviced Here:

  • A+ Better Business Bureau rating.
    Repairs are scheduled by by appointment, assuring you of fast turnaround times, averaging just one week or less from check-in to pickup.
  • All items are personally serviced by me (Dave Neuenschwander), with 33+ years of experience and over 42,000 items serviced in our family business, now in our 60th year.
  • Tens of thousands of satisfied customers spanning 60+ years in business. Click here for testimonials.
  • Estimates are free / won't cost you a dime - just check your desired estimate preference on the repair check-in form.
  • I don't just grab a bottle of oil to lubricate your machine. I have ten different highly-specialized oils, lubricants, solvents and greases specifically used for different areas of your machine to provide the ultimate balance of lubrication, speed, performance and smooth operation, minimizing wear and extending product life.
  • The work I perform on your repair is guaranteed for six months.
  • Thousands of parts in stock (and thousands more available) for sewing machines & sergers.
  • We welcome repairs that others have told you "isn't worth it", "can't be fixed", "can't get parts", or "it's going to cost $$$ (i.e. a lot more than you thought) to fix".  Unfortunately, some businesses will try and use your repair to "shift" you into buying a new product instead, or will give you the clear impression that they'd simply rather not be bothered servicing your item.

To Set up a Service Appointment:
***Please note that I no longer service industrial sewing equipment or vacuum cleaners,
I also no longer supply vacuum cleaner parts or sharpen knives or scissors

***Currently, appointments are being booked approximately 2-3 weeks out.***

  • Send an email to me ( In the subject line, type "Appointment Request", and in the message box list (1) your first and last name, (2) the make and model of the item to be serviced, (3) what you'd like done and (if more than a tune-up / routine maintenance) a description of problem(s) your sewing machine or serger is having, and (4) whether you prefer to check it in at Gayfeather Fabrics (1521 Williamson Street in Madison) or directly with me (in the Sun Prairie area). 
  • You will then receive an email confirming your appointment date, along with an attached Repair Check-in Form. Print out and complete the form, then bring it with your repair when you check it in.
  • That's it - you're done!




Do you have a working sewing machine or serger that's no longer needed? The Sewing Machine Project will find a good home with a grateful recipient.